Civility & Respect Training

Breakthrough Communications

In this introductory e-learning module we’ll consider the opportunities and risks associated with social media from a civility and respect perspective. We will explore a range of proactive and pre-emptive strategies councils and councillors can put in place to set themselves up for success. We’ll explore what to do if things go wrong and how to manage a range of scenarios from trolling to harassment and practical what steps you can take.

Delegate fee: £16 per module

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Breakthrough Communications

The learning content, live workshop, and toolkits will enable participants to develop a better understanding of where our behaviour comes from, consider what resilience means for us in the context of our different local council roles, and will provide an opportunity to explore role-focused scenarios and how we might respond to those different scenarios. We’ll consider strategies to manage and deal with different situations effectively, and provide guidelines and suggestions based on worked-through scenarios. We’ll also lead the user through a set of exercises, input and self-reflection and a resource pack for building our own resilience and emotional intelligence.

Delegate fee: £30 for access to the on-demand e-learning content, live virtual Workshop, and post-workshop toolkit.

To register for the clerks only session please click on the link below.

Click here to register