3 October 2024On 7 October 2024, the National Association of Local Councils (NALC) will unveil a refreshed online platform designed to better serve its members. The new website offers a faster, more intuitive experience across all devices, ensuring users can easily access everything they need. Here’s what members can expect:
- Improved user experience — Tailored interactions and personalised options create a more engaging and relevant experience.
- Modern design — A sleek, user-friendly interface that is fully accessible and compliant with the latest standards.
- Enhanced content — The latest information, updates, and resources will be easily accessible.
- Better search function — An improved search tool allows users to quickly find specific content.
- Intuitive navigation — A clear and logical structure ensures users can easily locate the information they need.
- Mobile-friendly — The site is responsive and optimised for browsing on any device.
Starting on 7 October 2024, member councils, including councillors, clerks, and council staff, will be able to create their accounts, which will provide them with exclusive access to valuable resources, publications, support tools, and more. Member councils are encouraged to mark their calendars and prepare for a new and enhanced online experience with NALC.
How to access the new website
On launch day, visit the NALC site and you’ll be redirected to the new site.
How to create your account
If you are a councillor, clerk, or council staff member of a parish or town council in membership, you can create an account.
- Visit www.nalc.gov.uk/login.html
- Enter your name, email address and create a password.
- Verify your email address.
- Set your contact preferences (tip: select email and join the NALC news list).
- Select your county association, council and role.
- Agree to our Privacy Notice and Terms of Use.
If you are an individual or organisation not in membership but want to keep up-to-date with our latest news, please follow the steps above and skip step five.
Who can have an account?
If you are a councillor, clerk, or council staff member of a parish or town council in membership, you can create an account.
Committee members will need to create their accounts. County associations do not need to create an account and will receive an email on 7 October 2024 to set their passwords.
Why do you need to create an account?
You must create an account to access exclusive member content such as advice notes, articles, blogs, case studies, publications, templates, and videos.
Will my old login details work?
Any previous log in details will not work on the new website.
What to do if you’re having problems creating your account
If you need help creating your account, we have created a video tutorial to guide you through the process. If you need more information or further guidance, please use the contact form.
Forgot your password?
If you have forgotten your password, you can self-manage its recovery and reset a new password. You will need to enter the email address associated with your account. We will send a verification code that you must confirm.
Please note the links in this article will only work once the website is launched on 7 October 2024.
